Arz Kiya Hai

Badi mushkil mein hu
Kaise izhaar karun
Tu to khushbu hai
Tujhe kaise giraftar karun

Peanuts at the cost of the customer!

A friend of mine opened an account in one of the largest private banks. The minimum balance he was told to maintain was 5000 and he gave a cheque to the bank along with the application to open the account.

After a few days of his opening the account, he checked his account and to his DISMAY found only around 4000 left. What happened? His enquiries with the bank revealed that
a) Bank charges Rs. 111 per year for the account as maintenance fees
b) If the balance in the account goes below 5000, then the bank penalizes Rs. 750 + service tax.

Now when 5000 was credited to his account, the bank cut Rs. 111. His balance became Rs. 4889 which was less than 5000 and they immediately slapped him with Rs. 750 fine + service tax.

Ooops! The bank gained peanuts at the expense of their customer who lost 20% of this wealth he had associated with the bank. Whos fault is it?