Good things I have learnt from my past managers
Change the circumstances and the same people will behave differently.
It is not the people but the circumstances which create the problem.
Separate the people from the problem.
What would I do if I am a chef of a restaurant and I have customers who are waiting eagerly for a meal? I would put some onion and start frying it. The smell would tell the customers that something is cooking and their patience level would rise. This would give me time to prepare what they want.
I can show you the path, but I cannot walk for you.
It is not the people but the circumstances which create the problem.
Separate the people from the problem.
What would I do if I am a chef of a restaurant and I have customers who are waiting eagerly for a meal? I would put some onion and start frying it. The smell would tell the customers that something is cooking and their patience level would rise. This would give me time to prepare what they want.
I can show you the path, but I cannot walk for you.